Nisarg Naik
Adopt These New Year’s IT Helpdesk Resolutions
As 2023 approaches, you may want to prepare some New Year’s Resolutions to help you boost your health, relationships, or business...
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Nisarg Naik
Dec 31, 20222 min read
The Problem With Retaining Senior IT Workers and Shedding Lower-Level Ones
When times get tough, businesses tighten their belts – as you may have noticed from the recent large-scale tech layoffs by Amazon,...
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Nisarg Naik
Dec 31, 20222 min read
Smart Tips for Selecting a New Outsourced Helpdesk Service
The time has come. You’ve decided that your IT department desperately needs some outside aid from an outsourced IT helpdesk service...
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Nisarg Naik
Nov 18, 20222 min read
Reasons to Feel Thankful for Your Outsourced Helpdesk
What does Thanksgiving mean to you? For many of us, the holiday conjures up visions of turkey dinners, football games, family reunions,...
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Nisarg Naik
Oct 11, 20222 min read
Avoid the Stress and Expense of Helpdesk Worker Overtime
How many hours do your IT technicians put in every day, week, or month? If you’re like most business owners or IT directors, the answer...
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Nisarg Naik
Oct 7, 20222 min read
How Secure Is Your In-House IT Helpdesk?
If you have an IT department that deals with common technical needs and tasks on a daily basis, you probably understand the critical...
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Nisarg Naik
Sep 26, 20222 min read
Do Your IT Technicians Suffer From the “Monday Morning Blues?”
The concept of “Blue Monday” has become such an ingrained part of our culture that it’s even found its way into popular songs. Countless...
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Nisarg Naik
Sep 14, 20222 min read
Save Office Space by Outsourcing Your IT Helpdesk
How much of your facility’s office space are you currently using? If your business follows the current trend, the answer to that question...
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Nisarg Naik
Jul 28, 20222 min read
Planning a Big IT Project? Outsource Your Helpdesk Now
Businesses can experience some big transitions from time to time – and when they do, their IT departments often find themselves in the...
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Nisarg Naik
Jul 20, 20222 min read
Do Your Techs Need a Vacation? Outsourcing Can Make It Happen
Everybody needs a vacation now and then. No matter what you do for a living, no matter what time of year it is, the occasional rest can...
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Nisarg Naik
Jul 12, 20222 min read
As Inflation Rises, Curb Costs by Outsourcing Your Helpdesk
Inflation seems to be the word of the day. The U.S. is currently experiencing its worst struggle with inflation in four decades. Prices...
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Nisarg Naik
Jun 20, 20222 min read
Practical Benefits of Outsourcing Your IT Helpdesk
You may already understand that an outsourced helpdesk provider can help your IT department offer higher standards of customer...
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Nisarg Naik
Jun 7, 20222 min read
Pathways to Solutions: A Typical Help Ticket Journey
Do you sometimes feel as if your IT helpdesk processes lack any rhyme or reason? Small businesses that create their own help desk...
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Nisarg Naik
Jun 7, 20222 min read
Don’t Let These Hassles Sabotage Your Helpdesk Efficiency
Efficiency and productivity are magic words in any industry – and, of course, in the technical services that support those industries....
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Nisarg Naik
May 18, 20222 min read
Common Low-Level IT Helpdesk Issues
An IT department must stand ready to tackle all kinds of challenges. Your team might need to replace failed hardware, fix a broken...
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Nisarg Naik
May 10, 20222 min read
The Value of Smart Help Ticket Escalation
Different kinds of IT helpdesk issues require different amounts of time, knowledge, and skill to resolve. If users can’t DIY the problem...
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Nisarg Naik
Apr 26, 20222 min read
Telltale Signs That Your IT Team Is Overstressed
No matter how dedicated and skilled your IT people are, stress can and will degrade worker performance, especially in jobs that require...
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Nisarg Naik
Apr 6, 20222 min read
April Fool’s Day Is Over, So Relax With These Humorous Helpdesk Stories
April Fools’ Day can be either a big laugh or a major pain, depending on whether the joke’s on you or on someone else. In the world of IT...
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Nisarg Naik
Mar 2, 20222 min read
Figuring Out What You Need From an Outsourced IT Helpdesk
The time has finally come: You need an outsourced IT helpdesk. Thankfully, you can get the help you need through a top-quality outsourced...
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Nisarg Naik
Feb 8, 20222 min read
3 Bad Messages Your In-House Helpdesk May Be Sending
If you’ve got your in-house IT team performing helpdesk chores while addressing all the other technical demands on your organization,...
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